Privacy Policy

Last updated: October 2025

At Eyrastudio (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting our website https://eyrastudio.ch.

1. Data Controller

Eyrastudio
Email: contact@eyrastudio.ch
Switzerland

2. Information We Collect

We only collect personal data that you voluntarily provide via our contact form, including:

  • Your name

  • Your email address

  • Your message content

We do not store payment details or booking information on our website. All bookings and payments are securely managed through our partner platform Bsport, which has its own privacy policy and data protection measures.

3. Purpose of Data Processing

We process your data solely to:

  • Respond to your inquiries or requests sent through the contact form

  • Communicate regarding our Pilates services

  • Improve our customer service

We do not use your data for marketing purposes without your explicit consent.

4. Legal Basis for Processing

As a Swiss-based company, we comply with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).
Data is processed lawfully based on your consent (when you submit a contact form) or our legitimate interest in responding to your inquiries.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described above or to comply with legal obligations.

6. Data Sharing

We do not sell, rent, or trade your personal data.
Your data may be shared only with:

  • Service providers who host our website or email services, under strict confidentiality agreements.

  • Bsport for booking and payment processing (please refer to Bsport’s Privacy Policy).

7. International Data Transfers

If your data is transferred outside Switzerland or the European Economic Area, we ensure that appropriate safeguards are in place, in compliance with Swiss and EU data protection laws.

8. Your Rights

You have the following rights under the Swiss FADP and the GDPR:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent at any time

  • Request data portability (where applicable)

  • Lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC) if you believe your rights are violated.

To exercise your rights, please contact us at contact@eyrastudio.ch.

9. Cookies and Analytics

Our website may use minimal cookies to ensure technical functionality.
We do not use tracking or analytics cookies without consent.

Bookings and analytics handled via Bsport are subject to their own cookie and privacy policies.

10. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date shown above.

Contact:
If you have any questions regarding this Privacy Policy, please contact us at contact@eyrastudio.ch